Developing a road map to sustainability. Assessing the internal and external environment, defining value propositions, Unique selling proposition, setting goals, developing measurement metrics and monitoring results.

Creating a “decision making” instrument. Assessing the viability of the project, producing evidence of potential success and clarifying the path to desired objectives.

Drafting regulatory instrument to govern the city. Benchmark current and relevant regulations. Defining regulatory frame and specify key areas requiring regulations. Drafting outlines then full regulations.

Deploying an information technology to support city growth. Defining technology architecture. Deciding technology stack. Customization then deployment.

Designing a holistic customer experience. Define input and output. Set approval parameters. Design workflow. Simulate and test then deploy.

Creating a central communication hub for all stakeholders. Develop frame structure. Curate contents. Apply brand guidelines. Test, deploy, and improve.

Deploying resources to activate interest and attract the right customers. Define target potential customers. Articulate value proposition. Develop messaging. Fulfill request and Onboard customers.

Ensure customers are requests are action and fulfilled successfully. Define services and service level parameters. Deploy information technology system and resources. Monitor and improve continuously.

Creating new products and services to improve value proposition. Research customers “needs gap”, develop new products and services, and deploy products and services.